This website is the property of Retail Brands Expert, registered SARL with a capital of €12,000 located at 13 avenue Lou Hemmer L5627 Mondorf les Bains in Luxembourg, registered in the Luxembourg Trade Register under number B212549. “Trade” establishment authorization 10079111/0 and registration number 2017 1405 933. Its legal representative is Mr. Stéphane Guellil. www.youmyparis.com website is made available to users under subject to their unconditional acceptance of the conditions and warnings set out below.
The webmaster of www.youmyparis.com is Randriamazaoro.
The web host is OVH, whose registered office is based in Roubaix, France.
Retail Brands Expert Company makes every effort to ensure the accuracy and updating of all the information provided on its directly linked website; however, Retail Brands Expert cannot guarantee that the information it contains is complete, accurate, exact, exhaustive and free of errors. Retail Brands Expert reserves the right to correct or modify, at any time and without notice, the content of this website.
Retail Brands Expert declines all responsibility for the information available on its website and the use that may be made of the information contained on this website or obtained in response to a question asked through this website. Under no circumstances may Retail Brands Expert be held liable for any, direct or indirect, damage of any kind, resulting from the use of this website or in connection with this website.
In general, Retail Brands Expert declines any responsibility for the use that may be made of this website.
Any attempt to transfer information to a third-party website or to modify the information contained on this website is prohibited and may result in civil or criminal proceedings by Retail Brands Expert.
Retail Brands Expert cannot be held liable for all hypertext or any other computer element used, directly or indirectly, from the website, the existence of a link not having the effect of transferring responsibility to Retail Brands Expert. Retail Brands Expert does not guarantee or make any commitment regarding third party websites and will not be responsible for their content. It is strictly forbidden to create a hypertext link to the website without the express agreement of Retail Brands Expert.
Retail Brands Expert cannot and does not guarantee that the server hosting the website is free of computer viruses and that the files accessible by downloading from this website or any other third-party website are free of computer viruses or operating errors. As computer viruses can be transmitted over the Internet, we recommend that users take the necessary measures to protect their computer against any intrusion, against any technical problem that could damage the components of the user’s computer or the data that could be stored on it. In any event, Retail Brands Expert or one of its subcontractors may not be held liable for any damage that may occur during connection and navigation on the website.
GENERAL TERMS AND CONDITIONS OF SALE
These conditions are concluded between Retail Brands Expert, registered in the Luxembourg Trade Register under number B212549, on the one hand. “Trade” establishment authorization 10079111/0 and registration number 2017 1405 933.
Registered office: 13 avenue Lou Hemmer L5627 Mondorf les Bains in Luxembourg
hereinafter referred to as RBE
www.youmyparis.com hereinafter referred to as “the user.”
Packages may only be dispatched territorially in metropolitan France and Monaco.
These conditions apply exclusively to non-commercial individuals only.
The parties agree that their relationship will be governed exclusively by this contract, excluding any conditions previously available on the website.
If a condition is not met, it will be considered to be governed by the practices in force in the distance selling sector whose companies are based in Luxembourg.
The purpose of these conditions is to define the terms of sale between Retail Brands Expert and the user, from the order to the services, including payment and delivery.
They regulate all the steps necessary for placing the order and ensure the follow-up of this order between the contracting parties.
The user has the possibility to place his order online, from the online catalog.
The order can only be registered on the website if the user has clearly identified himself or herself via his or her e-mail address and password, which are strictly personal to him or her.
Any order implies acceptance of the prices and description of the products available for sale.
Any dispute on this point will occur in the context of a possible exchange and the guarantees mentioned below.
Retail Brands Expert makes a commitment to honor the orders received on the website only within the limits of available product stock. If the product is not available, Retail Brands Expert makes a commitment to inform the user.
This will be done by Colissimo within 48 hours after registration of the order (72 hours for Corsica) if payment is made by credit card and done within 48 hours after registration of the payment check if this payment method is chosen. The Colissimo service is available if the customer:
- Resides in Metropolitan France or Monaco,
- Has an RBE customer number.
The prices are indicated in euros all taxes included. They take into account the VAT applicable on the day of the order. These prices do not include a contribution to the processing costs (postage, packaging and preparation of the package according to the amounts in force).
Any change in the applicable rate may be reflected in the prices of the products. After this date, they are subject to change at any time. However, prices cannot be modified once the customer’s order has been placed. Similarly, if one or more taxes or contributions, in particular environmental taxes or contributions, are created or modified, either upwards or downwards, this change may be reflected in the selling price of the items on www.youmyparis.com website and sales documents.
The prices indicated on the site are guaranteed for the duration of the publication and within the limits of available stocks.
RIGHTS OF WITHDRAWAL/RETURN/EXCHANGE
All items can be exchanged or refunded. The exchange request by the customer or the refund request must be made within 15 days of the date of receipt of the package.
Refunds will be made by check within 15 days of receipt of the items. The refund is made after checking the items by Retail Brands Expert.
The user benefits for the articles from a guarantee allowing him or her to return the defective delivered articles in accordance with articles L 211-4 and following of the Consumer Code
ARTICLE L211-4 CONSUMER CODE
To be in conformity with the contract, the item must:
1º Be fit for the use usually expected of a similar item and if applicable:
Corresponds to the description given by the seller and possesses the qualities that the seller has presented to the buyer in the form of a sample or model, and presents the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling.
2º Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.
ARTICLE L211-12 CONSUMER CODE
The action resulting from the lack of conformity shall be barred after two years from the date of delivery of the goods.
ARTICLE 1641 CIVIL CODE
The seller is bound to a warranty on account of the latent defects of the thing sold that make it unfit for the use for which it is intended, or that reduce this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known them.
ARTICLE 1648 AL 1ST CIVIL CODE
The action resulting from redhibitory vices must be brought by the buyer within two years of the discovery of the defect.
SIGNATURE AND PROOF
Any non-customer user the website must create his or her account by indicating the personal information necessary to process his or her order.
In all cases, the final validation of the order will be proof of the entirety of the said order in accordance with the provisions of the law of March 13, 2000 and will be valid for the sums committed by entering the articles appearing on the order form.
This validation is equivalent to the signature and express acceptance of all operations carried out on the website.
However, in the event of fraudulent use of his or her credit card, the customer is invited, as soon as this use is noted, to contact the Retail Brands Expert customer service.
Retail Brands Expert has an obligation of result for all stages of order taking as well as for stages subsequent to the conclusion of the contract.
Thus, Retail Brands Expert makes a commitment to describe with the greatest accuracy the products sold on the Retail Brands Expert website.
On the other hand, Retail Brands Expert cannot be held liable in the event that the non-performance of its obligations is attributable either to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure as defined by French case law.
Similarly, Retail Brands Expert cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.
The collection of data by Retail Brands Expert, who is responsible for the processing, is necessary to take into account the user’s requests.
Through Retail Brands Expert, you agree to receive by mail commercial proposals from other companies or organizations or to be informed of Retail Brands Expert’s offers.
In accordance with the Law of January 6, 1978, the user has the right to access, rectify and oppose data concerning him or her:
- or directly on www.youmyparis.com via the contact form,
- or by post by writing to Retail Brands Expert - Customer Relations Department - 13 avenue Lou Hemmer L5627 Mondorf les Bains Luxembourg, indicating your full name, e-mail address and if possible customer reference.
By indicating to Retail Brands Expert his or her e-mail address, the user will be able to receive an order confirmation.
Depending on the choice made when creating or consulting his account, the user may receive offers from Retail Brands Expert by email, telephone or text messages as indicated when creating an account.
If he or she does not wish so, he or she can make a request at any time either directly on the Internet via the contact form or by post to the address indicated below.
The user is informed that this automated processing of information, in particular the management of e-mail addresses, has been declared to the CNPD under the number XXXXXXXXXXXXX on XXXXXXXXXXXX.
Retail Brands Expert uses all means to ensure the confidentiality and security of data transmitted on the web. As such, the website uses a secure payment method such as SSL (Secure Socket Layer).
All elements of the Retail Brands Expert website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of Retail Brands Expert. The user who has a personal Internet website and who wishes to place, for personal use, on his website a simple link referring directly to www.youmyparis.com website homepage, must request authorization from the company Retail Brands Expert.
This will not be an implicit affiliation agreement.
However, any hypertext link to www.youmyparis.com website using the framing or in-line linking technique is strictly prohibited.
In all cases, any link, even tacitly authorized, must be removed at the request of Retail Brands Expert.
In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or court decision, this shall in no way affect the validity of and compliance with these general terms and conditions of sale.
These conditions apply throughout the duration of online services offered by Retail Brands Expert Company.
The computerized databases, preserved in the information technology systems of the Retail Brands Expert Company and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments made between the parties.
CONSERVATION AND FILING OF TRANSACTIONS
The filing of purchase orders and invoices is made on a reliable and sustainable manner to correspond to a faithful and durable copy in accordance with article 1348 of the Civil Code.
Governing Law and Jurisdiction
The present conditions are subject to French law.
The competent Court in the event of litigation will be determined that by the place of residence of the defendant, or, according to the plaintiff’s choice, the place of actual delivery of the product.
Retail Brands Expert
Legal status and capital
Full name of the manager
13 avenue Lou Hemmer
MONDORF LES BAINS
+33 6 20 92 68 61
Intra-Community Value Added Tax